![]() In-person programming like our field trip and outreach programs are suspended due to COVID-19, check back periodically as we hope to bring these programs back in the future. When will in-person programming like field trips and outreach programs return? Due to the nature of the program, refunds cannot be issued, but your registration can be moved to a future Virtual Animal Event. If you are unable to participate in the Virtual Animal Event, you may notify us by emailing Zoo Education. What if I need to cancel or reschedule my Virtual Animal Event? We will do our best to reschedule the program for a time that works best for your group. Can I get a refund if I cancel my Virtual Animal Adventure?ĭue to limited capacity for programs, we are unable to provide refunds for our virtual Animal Adventure. Rescheduling (without cancellation) can be done by emailing Zoo Education at any time. Rescheduled dates must meet reservation requirements. Please note that dates may fill up quickly and could be at capacity. We will not be able to guarantee a date until after you have received confirmation. If you are cancelling a Virtual Animal Adventure, you will need to provide us with new dates. Reservations that are canceled without rescheduling at the time of cancellation will need to be resubmitted online. No cancellations will be accepted by phone except in the event of an emergency. What if I need to cancel or reschedule my Virtual Animal Adventure?Ĭancellations are accepted at any time in writing by emailing Zoo Education. Virtual Animal Adventure details will be coordinated with you prior to your scheduled date. Instructions for joining our Virtual Animal Events will be sent to you in advance of your program. Virtual Animal Events take place in the Zoo’s animal areas and may have views of animals from around the Zoo. Yes! All virtual programming includes up close viewing of our small ambassador animals such as our owls, chinchillas and armadillos. Virtual Animal Events are unlimited and are priced by device. ![]() Virtual Animal Adventures are limited to 30 participants. Virtual Animal Events occur at a set time and typically 30-60 minutes. Upon registration, you will be contacted by Zoo Education staff to set up times/dates that work for you. Virtual Animal Adventures includes 2, 30-minute sessions with your group. While some of the content you will view during your session will be pre-recorded, all our virtual events are live! You will talk to Zoo Education staff in real time, and see our small animal ambassadors up close. Are your virtual sessions live or pre-recorded? ![]() You can register for any of our virtual programs by clicking here for Virtual Animal Adventures or here for Virtual Animal Events. ![]() We offer a variety of programs and themes for various ages – please check the event details for specific information regarding age levels. Virtual Animal Events are perfect for youth-adults who have an interest in and a love or passion for animals and science. Virtual Animal Adventures are for any group (school, youth group, family, scout troop, etc.) that is interested in a personalized program. ![]()
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